Getting Started

Your first AI reply in 5 minutes

Follow these steps to install ReplyMark, connect your business, and start generating SEO-optimized replies to your Google reviews.
1
Create your ReplyMark account
Go to replymark.app/auth and sign up with your email and a password. You'll receive a confirmation email — click the link to verify your account.
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Important: Remember this email address. If you upgrade to Pro later, you must use the same email at Gumroad checkout so your plan activates automatically.

2
Install the Chrome extension
Visit the Chrome Web Store and search for ReplyMark, or click the "Add to Chrome" button on our homepage. The extension installs instantly — no browser restart needed.
  • Click "Add to Chrome" → "Add Extension" in the confirmation popup
  • Pin the extension: click the puzzle icon (🧩) in your toolbar → find ReplyMark → click the pin icon
  • You'll see the ✨ ReplyMark icon appear in your Chrome toolbar
3
Sign in to the extension
Click the ✨ ReplyMark icon in your Chrome toolbar. Enter the same email and password you used in Step 1, then click "Sign In".
Once signed in, the extension popup will show your account status and a "Setup needed" indicator — that's normal, we'll fix it in the next step.
4
Set up your business profile
Go to replymark.app/onboarding (or click "Complete Setup" in the extension popup). Fill in three required fields:
  • Business name — your Google Business Profile name, exactly as it appears on Google
  • City — the primary city you serve (e.g. "Vadodara", "London", "Austin")
  • Primary service — your main keyword for SEO. This phrase gets woven into every reply. Examples: "Dental Implant Clinic", "Plumbing Services", "Web Development"
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SEO tip: Your primary service should be the keyword you want to rank for on Google Maps. Think about what your ideal customer would search for — "emergency plumber", "best dentist", "mobile app development". That's your primary service.

5
Add secondary keywords PRO
In the same onboarding form, add secondary keywords — additional services or specialties you want to rank for. Pro users get automatic keyword rotation: each reply uses a different keyword so your reviews don't look templated.
Examples: If your primary service is "Dental Clinic", your secondaries might be: teeth whitening, root canal treatment, dental implants.
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Free plan users can skip this — your primary keyword will be used in every reply. Upgrade to Pro anytime to unlock keyword rotation.

6
Fill in your Fact-Sheet PRO
Go to your dashboard and click "Edit Fact-Sheet". This is your business's source of truth. Add:
  • Services — full list of services you offer
  • Hours — your operating hours (e.g. "Mon–Sat 9am–7pm")
  • Certifications — licenses, awards, qualifications
  • Pricing notes — if you want the AI to mention pricing ranges
  • Do NOT promise — things the AI should never claim (e.g. "free consultations", "same-day delivery")
  • Team names — if you want the AI to mention specific team members
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Fact-Lock (Pro): When your Fact-Sheet is filled in, the AI is constrained to ONLY use facts from this sheet. It will never invent hours, prices, or promises. If it doesn't know something, it says "please contact us directly."

7
Generate your first AI reply
Now the fun part. Go to business.google.com/reviews and find any review you haven't replied to yet.
  • Click "Reply" on any review to open the reply box
  • You'll see the ✨ AI Reply button injected by ReplyMark — click it
  • Choose a tone: Professional, Empathetic, or Concise
  • The star rating is auto-detected. Adjust if needed using the dropdown.
  • Click "✨ AI Reply" to generate
  • The reply appears in Google's reply box. Read it, edit if needed, then click Google's "Post reply" button
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That's it! You just posted your first SEO-optimized review reply. Check the badge below the reply — it shows which keywords were injected. On Pro, you'll also see the Fact-Lock indicator.

8
Keep replying — consistency is key
Google rewards businesses that reply to reviews regularly. Aim to reply to every review within 24–48 hours. With ReplyMark, each reply takes ~30 seconds.
Free plan: 3 AI replies per month. Counter resets on the 1st of each month.
Pro plan: Unlimited replies with keyword rotation, Fact-Lock, and fake review detection.
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SEO impact: Reply consistency + rotating local keywords = Google Maps ranking signals. Most businesses see improvements within 4–8 weeks of consistent use.

Ready to rank higher?

Install ReplyMark, reply to your reviews, and watch your Maps ranking climb — one reply at a time.

Add to Chrome — Free →