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Fact-Lock Active
The AI will only ever use facts from this sheet. It will never invent hours, prices, or promises not listed here β€” protecting you from misinformation and liability.
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Business Information
Basic details used in every AI reply
ℹ️ One ReplyMark account = one business. If you manage multiple businesses, please sign up separately for each (using different emails). Saving here will overwrite any previous business config on this account.
Used in every reply for SEO β€” be specific, include what you're best known for
Comma-separated. AI rotates these in replies so primary keyword doesn't appear every time. Pro plan only.
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Services Offered
Type a service and press Enter or comma to add
Examples: Root Canal Treatment Β· Dental Implants Β· Teeth Whitening Β· Emergency Appointments
Boosts credibility in replies β€” mention professional bodies and accreditations
AI can reference your team by name for a more personal touch
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Pricing & Special Offers
The AI will only mention what you list here
Keep it brief. The AI will reference this when reviews mention cost concerns.
Time-limited offers only β€” remember to remove them once expired
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Do NOT Promise β€” Fact-Lock Restrictions
The AI will never make these claims, no matter what the review says
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This is your most important protection. List anything the AI must never promise β€” same-day appointments, specific price guarantees, guaranteed outcomes. These become hard limits that override the AI.
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Additional Context
Anything else the AI should know about your business
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Default Reply Tone
Can be changed per-review in the extension β€” this is your default
βœ“ Fact-Lock will be active immediately after saving